4.3 Memory Boosters & Advanced Study Techniques

Phase 4: Exam Readiness & Continued Professional Growth

• 7 Principles: FSK-POT-C (Focus, Start, Keep, Progress, Optimize, Think, Collaborate - adapt acronym as needed).
• SVC Activities: PIE DOD (Plan, Improve, Engage, Design & Transition, Obtain/Build, Deliver & Support).
• SVS Components: GG-PICS (Governance, Guiding Principles, Practices, Improve (Continual), Chain (SVC)).
• 4 Dimensions: OPIV (Organizations & People, Info & Tech, Partners & Suppliers, Value Streams & Processes).
• Flashcards: Create flashcards for key terms and definitions, Guiding Principles (Principle on one side, Rationale/Application/Practical Tip on the other), the purpose of each practice, and the key difference between tricky terms.
• Teach Someone Else: Explain ITIL concepts to a colleague, friend, or family member. If you can explain it clearly to someone unfamiliar with ITIL, you likely understand it well.
• Apply Concepts to Your Job: Actively look for examples of ITIL concepts, principles, and practices in your daily work. This is the best way to solidify your understanding and see its practical relevance.
• Create Mind Maps or Diagrams: Visually map out the relationships between SVS components, SVC activities, Practices, and the Four Dimensions.
• Practice Scenario Questions Extensively: Use practice exams and questions to get comfortable with the exam format and identify areas where you need more study. Focus on understanding the reasoning behind the correct answer, not just memorizing the answer itself.
• Review the Syllabus: Refer back to the official ITIL 4 Foundation syllabus to ensure you have covered all the required topics.