3.4.1 CI Model Steps: Vision, Assessment, and Planning

This subsection covers the initial steps of the Continual Improvement model, focusing on understanding the vision, assessing the current state, defining targets, and planning the approach.

  1. What is the vision? (Align with organizational objectives)

    • Your Role: Understand the overall organizational vision and how your potential improvements align with it. What are we trying to achieve as a team or department?

  2. Where are we now? (Baseline assessment)

    • Your Role: Gather data and information about the current state of the service or practice you want to improve. Be objective and data-driven. Use techniques from the "Start Where You Are" principle.

  3. Where do we want to be? (Define measurable targets)

    • Your Role: Define clear, measurable goals for your improvement initiative. What does success look like? How will you know if you've made a difference?

  4. How do we get there? (Define improvement plan)

    • Your Role: Develop a plan outlining the steps needed to reach your targets. Consider the resources, timelines, and potential challenges. Apply principles like "Progress Iteratively.""