3.4 The Continual Improvement Model: Making Improvement Happen in Your Work

Phase 3: Application – Practices and Value Streams Driving Professional Results

The Continual Improvement Model is a 7-step guide for implementing improvements. It's a cyclical model that should be applied to services, practices, or any element within the SVS. As an IT professional, you can use this model to guide your own improvement efforts or contribute to larger organizational initiatives. (Visual Aid Suggestion: Include the standard 7-step CI Model Diagram here) The model consists of the following steps: