4. Designing AI for Dynamics 365 and Power Platform (25–30%)

Phase 3 taught you how to design agents in Copilot Studio. Phase 4 answers the next question: where do those agents live and work? The answer is inside Microsoft's business application ecosystem — Dynamics 365 (Customer Experience, Service, Sales, Finance, Supply Chain), Power Platform, Microsoft Foundry, and Microsoft 365.

This phase covers the heaviest concentration of product-specific exam questions. The exam tests whether you can match the right AI capability to the right platform, customize Copilot behaviors within D365 apps, orchestrate prebuilt agents, and integrate AI into Power Apps and Microsoft 365. Expect scenario questions like "A company using D365 Finance wants to automate account reconciliation — which approach should the architect recommend?" The answer requires knowing what's prebuilt, what's configurable, and what requires custom development.