Contact MindMesh Academy

Questions about a certification, your account, billing, or feedback on a study guide? We read every message.

Email

The fastest way to reach us. Tell us your exam, the issue, and any screenshots.

Discord

Join other certification learners. Ask questions, share notes, get peer support.

Response Time

We respond to email within one business day, usually faster. Discord questions often get an answer from the community within minutes.

What to include in your message

For the fastest answer, include the exam ID or name (for example AWS Solutions Architect Associate or AZ-104), the page URL where you saw the issue, and a screenshot if it is a UI bug. For account or billing questions, include the email address you used to sign up so we can locate your account quickly.

We do not share your email or any account information with third parties. See our Privacy Policy for full details on how we handle data.

Before you email

Refund requests

Full refund if you fail your exam after using our study guide. See the money-back guarantee for how to submit proof.

Reporting a content error

Found a wrong answer or outdated information in a study guide? Let us know which exam, section, and what you expected. We update content based on these reports.

Partnership and press

For partnership opportunities, content collaborations, or press inquiries, email info@mindmeshacademy.com with the subject line "Partnership" or "Press".

Account access issues

If you cannot reset your password or access a purchase, email us with the address you used to sign up and we will resolve it manually.