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5.1.3. Troubleshooting Workflow Diagrams
These flowcharts walk through common troubleshooting scenarios you will encounter on the exam. The CompTIA troubleshooting methodology is a heavily tested topic — memorize the six steps and their order.
CompTIA Troubleshooting Methodology
The official six-step process you must know (the diagram splits step 4, establish a plan of action and implement the solution, into two boxes):
Boot Failure Diagnosis
Laser Printer Output Problems
Written byAlvin Varughese
Founder•20 professional certifications