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4.3.3. Integrated Troubleshooting Scenario: The Slow Computer
š” First Principle: The vague symptom of a "slow computer" requires investigating multiple potential causes across hardware (RAM, HDD), software (malware, startup apps), and sometimes the network.
Scenario: A user complains their computer has become "very slow" over the last few weeks. It takes a long time to boot, and applications are not responsive.
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Reflection Question: In the "Slow Computer" scenario, why is checking the Task Manager for resource utilization the most effective first step in forming a theory?