4.5.7 Glossary (Escaped Defects - Five Whys)

Focusing on quality metrics, estimation, problem-solving, and development practices.

• Escaped Defects: Defects found by users after release. Practical Context: Measure of quality indicating issues missed during development/testing.
• Estimation techniques: Methods for determining effort, size, or cost (see Sec 3.4). Practical Context: Critical input for planning and forecasting.
• Facilitation techniques: Skills used to guide group discussions and processes effectively. Practical Context: Essential for running productive meetings, workshops, and team sessions.
• Fast Failure: Quickly learning an idea/approach doesn't work. Practical Context: Valued in agile for minimizing wasted effort on unviable paths.
• Fast Tracking: Performing schedule activities in parallel (increases risk). Practical Context: Schedule compression technique trading risk for time.
• FDD (Feature Driven Development): Agile method organizing work around features. Practical Context: Example of an agile development approach focusing on delivering client-valued features.
• Fishbone Diagram (Ishikawa): Root cause analysis tool. Practical Context: Helps explore potential causes of a problem systematically by category.
• Five Whys: Root cause analysis technique. Practical Context: Simple method to drill down to the underlying cause of an issue by repeatedly asking "Why?".