2.2.1 Domains: Stakeholder and Team

This section details the first two performance domains, focusing on engaging stakeholders and fostering high-performing teams.

1. Stakeholder Performance Domain

• Focus: Building and maintaining constructive relationships with stakeholders.
• Desired Outcomes: Productive working relationships, stakeholder agreement with objectives, supportive and satisfied stakeholders.
• Key Activities/Concepts: Identification, Analysis (Power/Interest, Salience), Prioritization, Engagement Strategy, Communication (Push/Pull, Methods), Feedback Loops, Managing Expectations.
• Practical Relevance / PM Role: Facilitate identification/analysis, develop/execute comms plan, mediate conflicts, ensure needs are considered, report progress, manage influence. Understand stakeholder needs and manage their engagement proactively. Scenario insights often involve identifying missing stakeholders, tailoring comms, or managing influence/conflict.

2. Team Performance Domain

• Focus: Cultivating a high-performing project team.
• Desired Outcomes: Shared ownership, high performance, collaborative culture, leadership distribution.
• Key Activities/Concepts: Leadership Styles (Servant vs. Directive), Team Development (Tuckman, Drexler/Sibbet), Motivation (Herzberg), Emotional Intelligence, Conflict Resolution, Psychological Safety, Team Charter, Cross-functional / T-Shaped Skills, Team Size, Virtual Teams, Team Cohesion, Team Assessment, Whole Team Approach.
• Practical Relevance / PM Role: Foster safety/collaboration, coach/mentor, remove blockers, facilitate team processes/charter, manage conflict, empower team. Your leadership directly impacts team effectiveness. Scenario insights often relate to servant leadership, team stages, motivation, team structure, and engagement issues. See Section 3.3.