2.2.4 Domains: Delivery and Measurement

Here, we look at ensuring deliverables meet requirements and how project performance is assessed.

6. Delivery Performance Domain

• Focus: Ensuring deliverables meet requirements and achieve intended benefits.
• Desired Outcomes: Scope/quality objectives met, value realized, accepted deliverables.
• Key Activities/Concepts: Requirements Mgmt (Elicitation, User Stories, 3Cs, INVEST, Traceability), Scope Mgmt (Decomposition, Validation), Quality Mgmt (Assurance, Control, DoD, CoQ, Variation, Escaped Defects), Benefit Realization.
• Practical Relevance / PM Role: Ensure requirements clarity/alignment, manage scope validation/acceptance, oversee quality, track benefits. Focus on delivering the right thing that meets needs. Scenario insights include requirements elicitation, DoD/acceptance, and quality concepts.

7. Measurement Performance Domain

• Focus: Assessing performance and informing decisions with data.
• Desired Outcomes: Reliable status understanding, actionable data, informed decisions, value tracking.
• Key Activities/Concepts: Selecting Metrics (Leading/Lagging, Flow, Agile, EVM), Establishing Baselines, Data Collection/Analysis, Reporting (Dashboards, Info Radiators, Status Reports), Forecasting (EAC, Velocity), Identifying Variance, Avoiding Pitfalls, Value Metrics (NPS). Agile Charts (Burndown, Burnup, CFD, Velocity).
• Practical Relevance / PM Role: Define measurement strategy, ensure data integrity, analyze trends, communicate performance, facilitate data-driven decisions. Measure what matters to track value and progress. Scenario insights involve choosing metrics, reporting effectively, and avoiding pitfalls.