4.6.1. Sample Scenario: Team Conflict

Conceptual Example 1 (Team Conflict):

• Scenario: A project team is in a heated debate during an iteration planning meeting about the best technical approach for a complex feature. The conflict is becoming personal and is halting progress.
• Question: As the project leader, what is the MOST appropriate next step?
• Analysis: This scenario tests the 'Team' Performance Domain and the 'Demonstrate Leadership Behaviors' and 'Create a Collaborative Team Environment' Principles. The core concepts are Conflict Resolution and Servant Leadership.
• Correct Answer Reasoning: The best answer will involve facilitating a constructive discussion, helping the team focus on the technical merits of the options rather than personalities, and guiding them toward a collaborative solution (e.g., a win-win or a compromise). The leader's role is to facilitate, not dictate the solution.
• Practical Link: Effective project leaders don't avoid conflict; they manage it constructively to produce better outcomes and maintain team health.